Understands and is well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests. Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations. Keeps informed of all new developments within the department.Įffectively maintains internal and external guest relations, which may require levels of patience, tact and diplomacy.
#ENCORE SPA ATTENDANT PROFESSIONAL#
The Encore Boston Harbor Guest Attendant – Spa will be responsible for providing professional and courteous service to each and every spa guest and exceeding guest expectations through positive interactive skills. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor includes a six-acre park along the water that features a harbor walk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth. Encore Boston Harbor is a luxury global destination gaming resort that features 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces.
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